TERMS AND CONDITIONS

TERMS OF SERVICE

Preface

We are pleased that you are interested in the Better Days Collection.We wish you a lot of fun!In the following we present our general terms and conditions so that you can be sure how a purchase at Better Days Collection works:


§ 1 Scope and Provider

1 The General Terms and Conditions (hereinafter referred to as "GTC") regulate the sale of products to you by Better Days Collection (hereinafter referred to as the provider) in the version valid at the time of the order.

2 Deviating terms and conditions of the customer are rejected.

3 Please read these terms and conditions carefully before placing an order with Better Days Collection. By placing an order with Better Days Collection you agree to the application of these conditions of sale to your order.

4 At Better days Collection we offer you the sale of the following products:The Better Days Collection sells textile and fashion items and moves with the product range in the field of fashion and clothing.

§ 2 contract law

1 Contracts on this portal can only be concluded in German.

2 The offers are aimed at end customers with a worldwide billing and delivery address.In the case of individual bulky goods, the possible delivery addresses and the place of delivery may be limited; the restriction is shown in the respective list price.

3 The customer must have reached the age of 16.

4 The presentation of the goods in the online shop does not constitute a legally effective offer. The presentation of the goods merely prompts the customer to make an offer.

5 Your order represents an offer to Better days Collection to conclude a purchase contract. The customer submits a binding offer when he has gone through the online ordering process by entering the information requested there and clicking the "Buy" button in the last ordering step.

6 The purchase contract between the provider and the customer only comes into existence through a declaration of acceptance by the provider. This takes place at the earlier of the two dates, either sending the goods or sending a dispatch confirmation by email. Please note that the confirmation of receipt of your order does not constitute a declaration of acceptance in the aforementioned sense.

7 The validity of contracts for larger than normal household quantities as well as the commercial resale of the object of purchase requires the express confirmation on the part of the provider. This relates both to the number of products ordered as part of an order and to the placing of several orders for the same product, in which the individual orders comprise a quantity that is normal for a household.

8 Your orders will be saved by us after the contract is concluded. Should you lose your documents for your orders, please contact us by email or phone. We will send you a copy of the order details.

9 You agree that you will receive invoices electronically. Electronic invoices are made available to you by email or in the customer account on the website. For each delivery, we will inform you in the shipping confirmation whether an electronic invoice is available. For more information on electronic invoices, please visit our website.

§ 3 Prices and shipping costs

1 Our prices include the applicable statutory value-added tax and include a flat-rate shipping fee and a surcharge for shipping costs. The shipping surcharges vary depending on the type of delivery and the nature of the item.

2 The prices at the time of the order apply. If list prices are available, the prices of the list price valid at the time of the order apply.

§ 4 Delivery and cancellation

1 Unless otherwise agreed, delivery will be made to the delivery address specified by the customer. On the website you will find information on the availability of products that are sold by Better days Collection (e.g. on the respective product detail page). We would like to point out that all information on availability, shipping or delivery of a product is only approximate information and approximate guide values. They do not represent any binding or guaranteed shipping or delivery dates, unless this is expressly designated as a binding date in the shipping options for the respective product.

2 If Better days Collection finds out during the processing of your order that the products you have ordered are not available, you will be informed separately by email or by message in your customer account. The legal rights of the customer remain unaffected.

3 Insofar as delivery to the customer is not possible because the goods delivered do not fit through the customer’s front door, front door or staircase or because the customer cannot be found at the delivery address specified by him, although the customer has been given a reasonable notice of the delivery time the customer bears the costs for the unsuccessful delivery.

4 Delivery takes place depending on the customer's payment method. In the case of prepayment, delivery takes place after the payment order has been issued to the transferring bank. In the case of payment, delivery takes place after the conclusion of the contract.

5 If your order is sent in more than one parcel, it is possible that you will receive a separate dispatch confirmation for each parcel. In this case, a separate sales contract is concluded between us for the products listed in the respective shipping confirmation for each shipping confirmation. The contractual partner is Better Days Collection. Regardless of your right of cancellation, you can cancel your order for a product free of charge at any time before sending the corresponding shipping confirmation.

§ 5 Duty

1 If you order products from Better days Collection for delivery outside the European Union, you may be subject to import duties and taxes, which are levied once the package reaches its designated destination. Any additional charges for customs clearance are your responsibility; we have no control over these fees. Customs regulations vary greatly from country to country, so you should contact your local customs authority for more information.

2 Please also note that when ordering from Better days Collection, you will be considered the importer and must comply with all laws and regulations of the country in which you are receiving the products. The protection of your data is important to us and we would like to make our international customers aware that cross-border deliveries are subject to opening and inspection by customs authorities. For more information, please read our customs information.

§ 6 payment

The customer can pay for the goods using the following payment methods:

Paypal / Paypal Express: 

The ordering process takes you to the PayPal website.To pay via PayPal there are the following conditions:

  • You are registered with PayPal
  •  You prove your identity via your PayPal access data
  • You confirm your payment instructions to us.

After ordering in the store, we ask PayPal to initiate the payment process. 
Payment transactions are then carried out by PayPal.The payment transaction is then carried out by PayPal.

Credit card: 

When placing an order using credit card as a payment method, provide your credit card information.As soon as the legitimate cardholder has been confirmed, the payment process will automatically be completed and the amount will be deducted from your card.

Apple Pay:

If you want to pay for an order using the Apple Pay payment method, it is required that you use the "Safari" web browser and have an Apple ID with the Apple Pay function or application activated. You then confirm your identity with your access data and then the payment instructions. The payment transaction is initiated following a successfully placed order.

Google Pay:

If you want to pay for the order using the Google Pay payment method, you must have a Google account with an activated Google Pay function. You then confirm your identity with your access data and then the payment instructions. The payment transaction is initiated following a successfully placed order.

Klarna invoice:

See §7

2 Certain payment methods can be excluded by the provider in individual cases.

3 If the customer chooses an online payment method, the customer authorizes the provider to collect the amounts due at the time of the order.

4 If the provider offers payment by credit card and the customer chooses this type of payment, he expressly authorizes the provider to collect the amounts due after the partial deliveries or deliveries of goods have been dispatched.

5 If the customer defaults on payment, the provider reserves the right to assert the damage caused by the delay.

§7 To use Klarna

When using Klarna purchase on account, other terms and conditions apply:

Please note the following so that you can purchase Klarna on account:

  •  The customer must be at least 18 years old.
  •  The maximum permitted purchase amount is determined by Klarna via a credit check. This is individually different.
  •  The registration address and the billing address must match

§ 8 Right of withdrawal

When the items are ordered from the provider, they will be printed upon request by the customer.

The goods are not prefabricated and the individual selection by the customer is decisive for the production.

The provider hereby expressly points out that there is no two-week right of revocation despite a distance contract for goods produced at the customer's request. Because it is excluded for goods that have been manufactured at the customer's request (§312d IV No. 1 BGB).

The provider works on the principle of goodwill, so exceptions are possible.

-End of revocation

§ 9 Retention of title

Better Days Collection retains ownership of the goods until full payment has been made.

§ 10 Data protection

1 Should personal data (e.g. name, address, email address) be collected, we undertake to obtain your prior consent. We undertake not to pass on any data to third parties unless you have given your prior consent.

2 We would like to point out that the transmission of data over the Internet (e.g. by e-mail) can have security gaps. Accordingly, a fault-free and trouble-free protection of the data of third parties cannot be fully guaranteed. Our liability is excluded in this regard.

3 Third parties are not entitled to use contact data for commercial activities unless the provider has given the data subjects prior written consent.

4 You have the right at any time to receive complete and free information from Better days Collection about the database relating to you.

5 Furthermore, there is a right to correction / deletion of data / restriction of processing for the user.

§ 11 Cookies

1 We may use cookies to display the product range. Cookies are small text files that are stored locally in the cache of the visitor's Internet browser.

2 Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier for the cookie. It consists of a string of characters through which websites and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the websites and servers visited to distinguish the individual browser of the person concerned from other Internet browsers that contain other cookies. A specific internet browser can be recognized and identified via the unique cookie ID.

3 Through the use of cookies, the users of this website can provide more user-friendly services that would not be possible without the cookie setting.

4 We would like to point out that some of these cookies are transferred from our server to your computer system, most of which are so-called session-related cookies. Session-related cookies are characterized by the fact that they are automatically deleted from your hard drive at the end of the browser session. Other cookies remain on your computer system and enable us to recognize your computer system on your next visit (so-called permanent cookies).

5 You can object to the storage of cookies; a banner is available to you for this which you can object / accept.

6 Of course, you can set your browser so that no cookies are stored on the hard drive or cookies that have already been stored are deleted. Instructions on how to prevent and delete cookies can be found in the help function of your browser or software manufacturer.

§ 12 Place of Jurisdiction and Applicable Law

1 For differences of opinion and disputes on the occasion of this contract, the law of the Federal Republic of Germany applies exclusively, excluding the UN sales law.

2 The sole place of jurisdiction for orders from merchants, legal entities under public law or special funds under public law is the registered office of the provider.

§ 13 final provisions

1 contract language is German.

2 We do not offer any products or services for sale to minors. Our products for children can only be purchased by adults. If you are under 18, you may only use Better days Collection with the assistance of a parent or legal guardian.

3 If you violate these terms and conditions and we do not take action against them, we are still entitled to make use of our rights at any other opportunity in which you violate these terms of sale.

4 We reserve the right to make changes to our website, rules and conditions, including these terms and conditions, at any time. The terms and conditions of sale, contractual conditions and general terms and conditions in force at the time of your order apply to your order, unless a change to these conditions is required by law or by official order (in this case they also apply to orders that You have previously done). If a regulation in these sales conditions is ineffective, void or unenforceable for any reason, this regulation is considered separable and does not affect the validity and enforceability of the remaining regulations.

5 The ineffectiveness of a provision does not affect the effectiveness of the other provisions of the contract. Should this occur, the meaning and purpose of the provision should be replaced by another legally permissible provision that corresponds to the meaning and purpose of the ineffective provision.